Welcome to Caisa!

Claims for purchased tickets when when the event is cancelled or rescheduled

Tickets already purchased may be used without changes for the new date or they may be refunded when the performance or event is cancelled or moved forward due to the corona situation or for other reasons. 

You can apply for a refund of the ticket price within about one month of the performance date via this link: www.lippu.fi/palautus

Tickets may also be returned by land mail together with your contact details and an account number to the following address: 

Lippupiste Oy / ”Event name” palautus                                                                              Kalevantie 2 (B-talo)                                                                                                                              FI-33100 Tampere

Only the ticket price of purchased tickets are reimbursed (delivery costs and service charges are not reimbursed).

There may be a delay in reimbursement due to the large number of reimbursement requests.

Caisa is a cultural centre established in 1996 that promotes the development of Helsinki into a diverse city by means of the arts and culture. Caisa hosts performances, events and exhibitions, and also provides teaching in the arts. The facilities are also available for rent. Cultural Centre Caisa is open to everyone! 

Bring your group to Cultural Centre Caisa to hear more about Caisa’s operations and see the facilities. Group size max 20 persons.

More information and reservations: merja.taivalantti-bouchghoul@hel.fi, tel. 09 310 37503.

opening hours

weekdays mon–fri 9.00–19.00
sat 10.00–19.00
sun closed                                                   


Caisa is located in Kallio, near the Haapaniemi field, in the inner yard of the so-called Elanto block, along good traffic connections. Visiting address: Kaikukatu 4. The closest metro station is in Hakaniemi. For the duration of Hämeentie street renovatioin there will be altered  routes (usually tram 7 and 6). 

caisa's premises

Caisa organises events, exhibitions, concerts and performances. Caisa also rents out facilities for meetings. See Caisa's premises here.

Café bruket

Café Bruket serves coffee and lunch as well as caterings in the same premises than Caisa. 


Caisa’s facilities are accessible: no obstacles or height differences exist in rooms or corridors. An accessible entrance to Caisa is from Kaikukatu. 

accessibility > 


Tickets to Caisa’s events are sold on Lippupiste. Also Caisa's ushers at Info desk are selling tickets during the opening hours.

lots of interesting program!

Caisa hosts diverse performances, events and exhibitions. Find your own favourites!


The ushers at Info desk help you with these matters: during openinghours tickets to performances, lost property, guiding in the premises.
Tel. 09 310 8008.


Would you like to go to cultural events, but find it difficult or dull going alone? A culture companion could be just the thing for you. Caisa is part of the culture companion programme.